SHIPPING
At this time, we advise that orders can take up to 7 business days to be delivered. We thank you for your patience and support at this busy period!
Please note, although we aim to follow our usual guaranteed 2-5 business day delivery timeframe, please be aware that this is both ours, and the couriers busiest time of year which can unfortunately lead to unexpected delays. If 5 business days has passed and you still do not have your order, please contact our customer service team at orders@byoma.com.
Our last day for guaranteed Christmas delivery is the 18th of December. All orders placed beyond this date could be subject to extended delivery timeframe of up to 7 business days.
Once your order has been completed and shipped, you will receive a dispatch confirmation email, along with your tracking details from DPD.
All orders are shipped with standard delivery with DPD. Orders can be expected to be received within 2-5 business days from point of purchase unless delays are otherwise advised.
| DESTINATION | DELIVERED BY | EXPECTED ARRIVAL | COST |
|---|---|---|---|
| UK | DPD | 2-5 BUSINESS DAYS | £4.50 FOR ORDERS UP TO £30 FREE FOR ALL ORDERS OVER £30 |
For any questions regarding delivery please contact orders@byoma.com
At the moment we deliver to mainland USA and the UK. We’re working to expanding this in future. If you live somewhere else, and absolutely cannot wait, you may contact us with your location and our support team will be happy to advise on our nearest retailer.
For shipping to the United States, please visit our US website here.