Customer Care
FAQs
Terms
Find out everything you need to know about our BYOMA products right here…
IS BYOMA.COM YOUR ONLY ONLINE STORE?
Our official and sole online store is BYOMA.com. We can verify that any alternative domain claiming to be our primary website is an unauthorised platform that is not associated with us. If you require further information on our authorised retailers, please contact our support team at [email protected] who will be happy to help.
Who is the Moisturizing Gel-Cream formulated for?
This ultra-lightweight texture is ideally suited to oily, breakout prone skin types, or those who prefer a weightless feel to their moisturizer- especially during warmer summer months.
For brighter, more hydrated skin– use morning and night as part of your daily skincare routine.
Who is this Moisturizing Rich Cream formulated for?
This rich, creamy texture is suited to drier skin types who need a richer moisturizer- and is ideal for use during the colder winter months.
For deeply hydrated, plump, smooth & soft skin – use morning and night as part of your daily skincare routine.
Will the Brightening Serum irritate my skin?
No, this serum has been tested and approved by dermatologists and is suited for use on even the most sensitive skin types- without ever compromising your daily skin barrier function.
Which ingredients will hydrate my skin?
Squalane and Glycerin work together to promote long-term hydration across multiple layers of the skin. These potent hydrators also prevent water loss, resulting in juicy, plump results!
Should I use the Hydrating Serum in place of my daily moisturizer?
We recommend using the BYOMA Hydrating Serum as a moisture boosting, skin priming step before applying your chosen moisturizer for optimum results.
BYOMA offers two moisturizer options: Moisturizing Gel-Cream + Moisturizing Rich Cream.
Will the Clarifying Serum help to combat breakouts?
Yes, our Clarifying Serum has been formulated with Tri-Ceramide Complex, Blue Tansy, PHA, and Zinc to soothe spot-prone skin and help unclog pores- without irritating or stripping the skin. This helps to fight signs of breakouts, while neutralizing oiliness and redness at the source.
Does the Balancing Face Mist have a lightweight feel on skin?
Yes, our ultra-fine mister delivers a refreshingly light spritz, which works to balance and refresh skin in one simple step – without a sticky or tacky feeling.
Can the Balancing Face Mist be used in place of my usual toner?
Yes, we created our mist as the ultimate soothing and balancing step which can be used not only as a skin priming toner post-cleanse, but throughout the day as a refreshing pick-me-up.